General

Announcements

• Update: September 2019

Account Management

• Create a bookmark link to automatically log into your account
• I forgot my password
• I can't login to my account
• I need to change my e-mail address or phone number

Adding Activities To Your Timeline

• Manage Your Timeline (Video Tutorial)
• How to add an activity

Bugs and Known Issues

• I see a blank screen when I try to take a poll

Participating in Shopalong

• Shopalong 101 - read this!
• Can I restart my assignment?
• What's a Shopalong Sidekick?

Rewards

• Trouble redeeming reward code for Pre-Paid Digital Visa
• When will I receive my reward?
• I didn't receive my PayPal reward

Submitting Receipts

• How to submit a receipt
• What if I didn't receive a receipt or lost my receipt?

Taking Polls

• What happens if I miss a poll?
• How to take a poll

Installing and Removing AnalyzeMe or Virtual Private Network (VPN) Tools

• How to Pause Data Collection With AnalyzeMe / VPN
• How do I install AnalyzeMe on my iOS (iPhone or iPad) or Android smartphone?
• How do I disable and remove additional digital information data collection?